EXTON, Pa., March 23, 2021 /PRNewswire/ — Ricoh USA, Inc. today announced that Idealliance® has named the RICOH Pro VC70000 and its RICOH TotalFlow Print Server R600a digital front end the first continuous-feed inkjet recipient of its Digital Press System Certification. Idealliance, a pioneering graphic communications industry association renowned for its robust training and certification programs, conducted in-depth assessments of the Ricoh technology and found it met or exceeded industry benchmarks for “excellence in the areas of Colorimetric Accuracy, Uniformity, Repeatability, Durability and Registration.” These aspects speak directly to Ricoh’s legacy of developing technology with customers’ needs top of mind, particularly outstanding color quality, reliability and accuracy, all of which are crucial to meeting SLAs and impressing customers.

“The team at Ricoh makes it a priority to learn about our customers’ needs, and then develops the technologies that help us deliver for them. This has been true time and time again,” said Tom Boyle, Vice President of Sales and Marketing, Heeter. “Heeter is committed to providing the best quality and services for our customers. Ricoh is equally invested in our customers’ satisfaction, so I am not surprised they’re the first to achieve this certification for continuous feed inkjet. Like our team, they are continuously innovating.”

Ricoh has continued to hone its award-winning lineup of continuous-feed inkjet offerings to meet these evolving needs, recently launching a number of enhancements to its RICOH Pro VC40000, VC60000 and VC70000 platforms.

The RICOH Pro VC40000 now supports monochrome MICR dye and pigment engines to provide increased application flexibility. That flexibility is being extended to the press’s layout in customers’ shops when two are used in conjunction, accounting for a wider variety of floor plans and, excitingly, creating opportunities for dual simplex printing. This generates enormous throughput for hitting tight deadlines.

Similarly, the RICOH Pro VC60000 and VC70000 are introducing […]

MISSISSAUGA, ON, Nov. 18, 2020 /CNW/ – Ricoh Canada Inc. is pleased to announce the launch of Ricoh OneSolution, a subscription-based print, scan and document workflow plan designed to simplify print-related operations and cost allocation for small and mid-sized businesses.

Ricoh OneSolution bundles come with a Ricoh multifunction print device; installation and connectivity set up; automatic toner ordering and delivery; remote services monitoring; unlimited onsite service and, for select bundles only, Ricoh Smart Integration, a cloud-based document workflow service to automate common paper-based tasks with the push of a button.

Ricoh OneSolution is designed with flexibility, simplicity and convenience in mind; businesses can easily add or upgrade services as their needs change. With subscription terms ranging from 36, 48 or 60 months, Ricoh OneSolution can accommodate budget requirements of any size.

Ricoh OneSolution eliminates manual and time-consuming tasks, like monitoring and submitting meter reads and print usage, along with ordering toner replacements. With one fixed monthly payment, businesses can print and scan when they need to, without worrying about variable or increasing costs. From order and delivery to set-up and maintenance, the entire process embodies Ricoh’s commitment to helping small and medium-sized businesses simplify day-to-day activities with solutions that save time and improve productivity.

“With the growing trend of employees working in hybrid workplaces (home vs office), we want to provide businesses with the right technology that is cost effective and can streamline business operations,” said Eric Fletcher, Vice President, Marketing, Ricoh Canada Inc.

Ricoh OneSolution is available in three packages: Home Starter, Standard Office and Advanced Office. Optional add-ons for more advanced cloud-based document workflow features are also available.

For more information on Ricoh OneSolution, click here or follow the company’s social media channels on Twitter, Facebook and LinkedIn.

EXTON, Pa., Sept. 22, 2020 /PRNewswire/ — Ricoh USA Inc. today unveiled an array of new production print professional services that empower printers to deliver more for their customers, optimize workflows and overall operations, and move their businesses forward. These new services, including Hybrid Mail, Campaign as a Service, Staff Augmentation, Security Conformance, enable printers to adapt to changing needs that have become top of mind resulting from remote working, more on-demand customer requirements and more. These services, which leverage Ricoh’s unique expertise and broad-view industry insights, are brand-agnostic, meaning users can achieve these benefits no matter which combination of equipment is in their shop.

“So much in the world is changing right now, and printers are eager to focus on moving forward,” said Heather Poulin, Vice President, Marketing, Production Print, Ricoh USA, Inc. “To help them chart that course, we have developed new professional services that help them address business impacts, expand their service offerings to their customers, and have peace-of-mind that they have an ally who is there to support them We are excited to share our expertise in new and different ways, with the hope of helping to move the industry forward as a whole.”

Ricoh’s newest professional services include:

• Hybrid Mail empowers users to submit jobs from anywhere via web portal, and then they are printed, inserted and mailed in a remote print room based on pre-established workflows. Streamlining the production of ad hoc print and mail, allows one-off prints to be produced quickly, easily and reliably, even while working remotely. Handling of ad hoc jobs has been traditionally unstructured and manual, creating opportunities for inefficiency and error. The typically manual processes associated with mailing outbound communications to individual recipients are […]
  

EXTON, Pa., Sept. 22, 2020 /PRNewswire/ — Ricoh USA Inc. today unveiled the RICOH Pro Scanner Option, which leverages advancements in artificial intelligence (AI) and machine learning (ML) to close feedback loops so production printers are continually improving. Now that vision systems have evolved to the point that they can approach human performance in identifying details to differentiate individual faces and objects, these technologies have incredible value for production print, helping to  improve accuracy, decrease manual touchpoints and increase efficiencies – on an ongoing basis.

RICOH Pro Scanner Option, available for RICOH Pro VC60000 and RICOH Pro VC70000 continuous-feed inkjet platforms, leverages integrated 600 dpi CIS scanners and a control unit for near-real time visibility. This view directly into the production process allows for live capture and display of printed images as they move through the press, including the option to replay captured pages and zoom in on them for close examination.

The Pro Scanner Option’s SmartStart capabilities can also help automate a variety of labor- and time-consuming tasks, such as printhead cleaning. Operators can schedule printer-preparation tasks – recurring or one-off, attended or unattended – to run when they fit into their workflow, with the option to receive progress notifications every step of the way including prior to starting a shift. From there, the solution carefully measures the results of the task, noting how those results and its methods differed from last time, gradually, intelligently and automatically improving over time. Today, when onsite staff may be unavailable, such a tool is incredibly helpful for productivity and business continuity.

“Today’s advancements in vision systems play a huge role in digital transformation and workflow optimization, and Ricoh’s innovative technologies continue to be at the heart of that,” said Mike Herold, Director, Global Marketing, Ricoh. […]

EXTON, Pa., Aug. 12, 2020 /PRNewswire/ — Ricoh today announced that a new IDC MarketScape report has named Ricoh a leader in print transformation. The report, “IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment,” evaluates Ricoh’s commitment and efforts to enabling digital transformation, which “are best viewed through the lens of the company’s own efforts to become a more services-oriented organization.” The IDC MarketScape also notes “Ricoh is now in a strong position to drive transformation in areas both inside and outside the business of printing.” This is the result of the company’s continued efforts to help customers better serve their customers, accelerate innovation, reduce operating costs and make more informed financial decisions.

“The sudden shift in where work gets done has accelerated many digital transformation trends that were already at play,” said Akira Oyama, CMO, Corporate Executive Vice President, Workplace Solutions Business Group, Ricoh Company, Ltd. “In the new world of work, eliminating silos, creating reliable digital workflows to streamline everyday processes, and empowering secured remote access have gone from ‘helpful’ to ‘absolutely necessary.’ Our attentive, adaptive, comprehensive approach to customer needs has enabled us to guide customers through these tough times by addressing areas of business that require the most attention, such as cost and health management.”

The IDC MarketScape’s report notes Ricoh’s customer-centric, services-led approach central to its ability to “address critical factors currently impacting the digital workplace.” The report recognized Ricoh’s emphasis on simplifying complexity, from automating workflows to providing a scalable, modular, platform-based ecosystem of services that converts your data into highly valuable insights, workflows and documents which is automatically updated with the best tools to address customer’s evolving business needs.

“Ricoh is a leader in MPS and has one of the industry’s […]

EXTON, Pa., June 9, 2020 /PRNewswire/ — Ricoh USA, Inc. has expanded its award-winning inkjet portfolio with the introduction of the new monochrome-only RICOH Pro VC40000 model. Joining the full-color Pro VC40000 family, this new K-only platform brings added depth to an extremely diverse inkjet toolset. It empowers printers to produce high-volume monochrome applications 50% faster than the platform’s maximum performance at original launch, while driving down costs. At speeds of 180 m/min (590 ft/min), compared to the Pro VC40000’s already impressive 150 m/min (492 ft/min), printers can now meet faster turnaround times and deliver increased throughput for monochrome applications.

“As the industry has evolved, we’ve worked to pick the best technology to go forward, every step of the way, and Ricoh has worked with us, as a true ally, helping us to make the right decisions for our business,” said Jeff Matos, Senior Director, Operations, Broadridge Financial Solutions. “We have more than 40 InfoPrint 5000 platforms installed, and we’re replacing the last of our toner equipment with RICOH Pro VC40000 presses, both color and monochrome. This newest monochrome addition is helping us reshape our operation for faster turns and greater cost efficiencies, to help us compete in tomorrow’s marketplace.”

K-only print volumes continue to exceed 300 billion pages annually, with no sign of slowing. At the same time, many K-only toner-based continuous-feed systems are approaching end of life, leaving many print providers looking for what comes next. Seeing a customer need on the horizon based on countless conversations with print providers, Ricoh worked closely with its allies to develop a solution. In addition to being backed by the company’s long-term, customer-centric approach and broad inkjet portfolio, the monochrome-only RICOH Pro VC40000 model delivers on the fast turn times and high image quality today’s customers demand while […]

EXTON, Pa., April 14, 2020 /PRNewswire/ — Ricoh USA, Inc. today announced it won a BLI PaceSetter Award in Smart Workplace: Collaboration Systems 2020-2021, resulting from its focus on empowering collaboration through digital transformation. Keypoint Intelligence – Buyers Lab (BLI), the world’s leading independent evaluator of document imaging and smart workplace business products, selected winners “that have the most comprehensive hardware, software and services offerings for enabling collaboration in the office and beyond.”

In the course of their evaluation, Keypoint identified three key areas where Ricoh particularly excelled: its collaboration technology portfolio, its software offerings and its service and support. Analysts described Ricoh’s collaboration technology portfolio as “excellent,” citing its various workplace innovation technologies, solutions and services. The company’s software offerings, analysts said, “help customers run meetings more smoothly and get the most out of their investment,” while onsite service helps drive reliability and peace of mind.

For this award, Keypoint Intelligence conducted an in-depth evaluation of multiple OEMs’ offerings in a first-of-its-kind study. The analysis explored 24 points of potential differentiation across key categories, including company vision, current offerings, channel approach, go-to-market strategy and industry partnerships. From there, analysts applied a proprietary scoring rubric to determine the winners.

“After the analysis, it was clear that Ricoh brings a lot to the table for customers looking for a comprehensive collaboration solution,” said Jamie Bsales, Director, Solutions & Security Analysis, Keypoint Intelligence. “In addition to an especially strong showing in the ‘current offerings’ hardware category, Ricoh offers a full complement of software utilities to power that hardware and supports the systems with onsite deployment and service options. Ricoh has clearly thought long and hard about how to improve the workplace collaboration experience, and as a result, it is moving into the workgroups and conference rooms […]

EXTON, Pa., April 7, 2020 /PRNewswire/ — Ricoh USA, Inc. today unveiled a pair of new right-sized sheet-fed presses, the RICOH Pro C5300s/C5310s, which combine high-quality color, powerful performance and a range of finishing options. These features deliver a robust solution at a more accessible price point, helping more businesses deliver professional-looking presentations, vibrant proofs-of-concept and attractive finished booklets.

The RICOH Pro C5300s and C5310s can help in-plants bring more work in-house and marketing agencies exceed quality expectations. Commercial printers can also leverage it as a proofing device to produce high-quality customer proofs without having to interrupt long-run jobs on higher-production presses. These models are excellent options for franchise printers looking to deliver more standout applications with specialty stocks that command premium prices. Precise registration and color matching pair with support for a wide range of media – including specialty stocks, synthetics, envelopes and oversized sheet options – to empower design creativity while driving accuracy and reliability. Finishing options take this versatility to the next level, helping users create professionally finished saddle-stitch booklets, course guides, marketing materials and presentations. Meanwhile, intuitive controls make this power even more accessible.

“Technological innovation has pushed the sheet-fed market forward, first with incredible strides in accuracy, media versatility and image quality, and second, making those advancements accessible to more printers,” said Heather Poulin, Vice President, Marketing, Commercial Printing Business Group, Ricoh USA, Inc. “The RICOH Pro C5300s and C5310s’ affordability and size bring some of the most eye-catching, productivity-enhancing features to an even broader customer base. These presses deliver best-in-class media support for specialty stocks, oversized sheets and heavier weights, a game changer for in-plants and marketing agencies looking to make print pop without breaking the bank.”

The RICOH Pro C5300s and C5310s provide high productivity with full-color, 2400 […]