EXTON, Pa., Oct. 11, 2022 /PRNewswire/ — Ricoh USA, Inc. today announced that its RICOH ProcessDirector™ and RICOH Supervisor™ integration received a coveted PRINTING United Alliance 2022 Pinnacle Product Award for Software – Variable and Transactional. The winning entry can be found online at the Pinnacle Product Awards Gallery.
Integrating RICOH ProcessDirector and RICOH Supervisor delivers users advanced data analytics via customizable dashboards, providing visibility down to the document level, including production volume and printer and inserter operator activities. With this operational data, users can identify trends for capacity planning, production optimization, and operator productivity, as well as detect production bottlenecks and gain actionable insights to produce consistent output more accurately and efficiently.

“We are thrilled to receive the prestigious PRINTING United Alliance 2022 Pinnacle Product Award for our game-changing integration of two powerhouse software solutions,” said Andrew Vecci, Director, Product & Portfolio Management, Ricoh USA, Inc. “When solution providers have visibility into operational data that they can access in a practical, usable way, they are empowered to make informed business and investment decisions based on constantly evolving facts. Unlocking the power of that real-time information is critical to meeting customer needs in today’s highly competitive production print market.”

“One of the things I like best about our competition is that it is juried, and judges are basing their decisions on objective criteria. And with outstanding entries like the RICOH ProcessDirector™ and RICOH Supervisor™ integration, they had their work cut out for them,” said Dawn Nye, Program Manager Pinnacle Awards, PRINTING United Alliance.

“The Pinnacle Product Award competition represents the best of the best among commercial hardware, software, consumables, and industrial and screen equipment,” Nye said. “Congratulations to all the winners.”

Open to all PRINTING United Alliance supplier members, the Pinnacle Product Award competition evaluates products that will be available for sale in 2022. A highly qualified panel of judges across the printing industry evaluated the annual contest’s 160+ entries in more than 58 […]

EXTON, Pa., Aug. 2, 2022 /PRNewswire/ — Ricoh USA, Inc. today announced the launch of RICOH Pro VC70000e, the newest model within its award-winning continuous feed portfolio. This latest addition boasts advanced hardware, software and workflow enhancements including Ricoh’s proprietary undercoating technology, which allows printers to produce photo books, luxury catalogs, and more with the sharpness and precision required for such high-end applications. With this platform, offset and digital printers can take on more jobs, because they can now support a broader substrate range without sacrificing quality or performance thanks to Ricoh’s optional undercoating process.

The Pro VC70000e is field-upgradeable and interchangeable with existing VC70000 models. This lowers barriers and costs of entry for existing continuous feed customers who want to broaden their application set, a direct result of feedback Ricoh has received from its customer base. For offset printers, this model eases concerns of making the inkjet transition due to its undercoating technology, which enables printing on a broader range of substrates.

The Pro VC70000e is the latest generation of the Pro VC70000 portfolio that features multiple print quality and productivity enhancements including business intelligence capabilities via RICOH Supervisor™ along with Artificial Intelligence (AI) and Machine Learning (ML) benefits. Information can be collected directly from users’ workflow to discover patterns that power smarter printers. The feedback loop is continuous, helping drive even stronger customer relationships, due to a more accurate and efficient process.

“We are seeing a significant increase in the demand for the marketing and printing services our customers provide.  The RICOH Pro VC70000e helps those customers uncover new routes to revenue and overcome challenges they are experiencing resulting from paper supply shortages and other economic hurdles,” said Mike Herold, Director, Global Marketing, Ricoh USA, Inc. “The original Pro VC70000’s patented dryer technology opened doors to new opportunities due to its inkjet quality, and this new model is the next phase of our ongoing […]

EXTON, Pa., Feb. 7, 2022 /PRNewswire/ — Ricoh today announced that it has been named a Leader in the IDC MarketScape: Worldwide Cloud MPS Hardcopy 2022 Vendor Assessment for its cloud-based managed print services (MPS) and other cloud-based contractual print services (doc #US47337721, January 2022). The IDC MarketScape notes: “Ricoh’s global services infrastructure combined with its worldwide geographic coverage is a key differentiator for the firm.”

“Ricoh takes a customer-centric approach and is in a strong position to meet the expansive needs of global, regional and local customers,” said Robert Palmer, Research Vice President, Imaging, Printing, and Document Solutions, IDC. “Ricoh’s cloud-based MPS platform is uniquely positioned to provide customers with a comprehensive path toward digital transformation, offering a technology-agnostic approach that allows customers to pick and choose from a full menu of services that can scale to meet the evolving needs of their organization.”

The IDC MarketScape cited that Ricoh’s cloud-based MPS architecture “provides Ricoh with a singular ecosystem with the flexibility and scalability needed to address all customer segments and delivery models, from direct engagements with large enterprise accounts to midmarket and SMB customers working through Ricoh’s indirect channel partners.”

“The market focus is shifting from increasing operational efficiencies to enabling high-value work, leveraging the cloud and data analytics to drive business results,” said Akira Oyama, Executive Corporate Officer and President of Ricoh Digital Services Business Unit, Ricoh Company, Ltd. “Ricoh helps employees gain fulfillment through work by empowering organizations with tools such as our Managed Print Services and Intelligent Business Platform solutions that secure and manage the information needed for their success. It is our global digital services experience and management expertise that play a defining role in driving digital transformations that move businesses forward.”

Ricoh’s strategic cloud-based MPS offerings help organizations optimize processes and technology across their entire output ecosystem. The broad portfolio enables users to embrace hybrid workstyles throughout their digital transformations, erasing office boundaries to enable […]

EXTON, Pa., Feb. 9, 2022 /PRNewswire/ — Ricoh USA, Inc. today announced that nine multifunction printer (MFP) models in its third-generation GreenLine Series are the first remanufactured imaging equipment to achieve ENERGY STAR® certification by the U.S. Environmental Protection Agency (EPA). This first-of-its-kind achievement demonstrates Ricoh’s long-term commitment to fighting climate change, fostering environmental sustainability, and evangelizing sustainability among customers, team members, and communities worldwide. Thoroughly evaluated and reviewed by Keypoint Intelligence’s EPA-recognized laboratory, the MFPs meet the exacting specifications for energy efficiency and eco-friendly operations required for accreditation.

“Ricoh’s GreenLine remanufactured imaging equipment provides economic and environmental savings,” said Deborah Hawkins, Director of Keypoint Intelligence’s Office Group. “Ricoh is a difference-maker, having set a very high bar for remanufacturing in a dedicated facility producing as-new quality products that carry the same warranty as virgin products. Ricoh’s GreenLine remanufactured imaging equipment is processed and tested to rigorous quality and safety standards, including extensive parts replacement, firmware updates, data cleansing, and HiPot electrical safety testing.”

Beginning with ENERGY STAR specification version 3.1 for imaging equipment, the EPA now allows for certification of a product that has been returned to “like new” condition, including energy performance by the manufacturer using new and/or reused components. The decision to extend the ENERGY STAR certification to remanufactured devices reinforces the importance of embracing sustainability, carbon neutrality, resource conservation, energy saving, and accountability on ecology. Ricoh’s GreenLine Series MFP models that have achieved ENERGY STAR certification also went through full performance, reliability, image quality, and functionality testing by Keypoint Intelligence, which maintains annual accreditation to the ISO 17025:2017 standard as a third-party test lab.

“Through our 80+ years in business, Ricoh has always prided ourselves on our commitment to customer success and sustainability—all in an effort to take action that affects positive change,” said Scott Dabice, Vice President, Portfolio Management and Pricing & Programs, Ricoh USA, Inc. “One way to impact change is to maximize our portfolio’s […]

EXTON, Pa., Oct. 27, 2021 /PRNewswire/ — Ricoh USA, Inc. today announced the expansion of its wide format portfolio with the RICOH Pro TF6251 UV LED flatbed and RICOH Pro L5160e latex roll-fed wide format printers. These solutions are designed to help customers increase job opportunities thanks to their outstanding productivity, wider color gamut and unlimited application possibilities. They satisfy market demand for affordable output, enabling customers to pursue ambitious growth plans fueled by high profit potential, low operating costs and exceptional reliability. As with all devices in Ricoh’s wide format portfolio, they can be strengthened by its new Wide Format Elite Access service—brand-agnostic workflow support services and expert advice to help printers enhance profitability.

“Ricoh’s wide format solutions are perfectly suited for today’s market demands. For example, now more than ever, healthcare and educational organizations need to graphically communicate distancing, queuing, navigation and congregation requirements to create a welcoming and safe environment,” said Heather Poulin, Vice President, CIP Marketing & Portfolio Management, Ricoh USA, Inc. “The intelligent design of our wide format solutions gives customers optimum color, quality and consistency for a wider range of applications, ultimately simplifying and streamlining their processes because they know they can rely on one partner to help them get the entire job done.”

The RICOH Pro TF6251 drives greater profitability by making it easy to digitally produce a virtually endless range of products on rigid substrates up to 4.3″ thick. It can also print on odd-size and pre-cut materials to capture the growing market for short-run packaging and promotional products. With two ink configurations and two ink sets to choose from, customers can tailor the system to fit their specific application and production needs. And the new addition of the roll option attachment allows customers to increase versatility across both ridged and flexible medias while maintaining consistent color accuracy.

The RICOH Pro L5160e delivers outstanding color output, quality and durability for both indoor and […]

EXTON, Pa., Nov. 4, 2021 /PRNewswire/ — Ricoh USA, Inc. today unveiled new activation plans for its 5th Color capabilities, empowering print providers to take an innovative, scalable approach to expand their business offerings. These field upgradeable plans, the first of their kind in the industry, enable printers to adjust to changing market conditions and evolving customer needs with six-month, one-year or permanent activation options. New RICOH Pro C7200X Series customers can choose to activate the 5th Color station at any time, immediately growing their capabilities while keeping capital expenditures, total cost of ownership, and financial barriers to initial investment low.

“Ricoh’s new activation plans allow flexibility based on business needs, and give our customers the chance to add more impact to their customers’ jobs with up to seven available specialty toners,” said Heather Poulin, Vice President, Commercial & Industrial Printing Marketing and Portfolio Management, Ricoh USA, Inc. “Our commitment to helping customers uncover opportunities for growth with innovative, agile business practices that set them up for long-term success and find new ways to engage their customer base was the primary driver for developing these activation plans.”

To simplify complexity for customers and increase flexibility, Ricoh has streamlined its RICOH Pro C7200X series to three models: the RICOH Pro C7200X, RICOH Pro C7210X and RICOH Pro C7210SX. Each comes standard with four-color print at an affordable price point, and customers can then choose to activate 5th Color capabilities based on their own business needs.

Activating the 5th Color station is as simple as choosing an activation plan, and empowers printers to produce high-value, five-color applications that help them stand out from the competition, including:

• Embellishing high-end jobs using gold and silver toners
• Ensuring brand integrity and expanding color gamut
• Reproducing realistic flesh tones on colored media using white toner
• Enhancing print’s impact using clear toner to make specific details pop
• Creating unique, distinctive security patterns and watermarks […]
  

EXTON, Pa., Aug. 24, 2021 /PRNewswire/ — Ricoh USA, Inc. today announced its Wide Format Elite Access, a new service that connects wide format print professionals with production workflow experts to help them maximize wide format production capabilities and bridge the knowledge gap to better satisfy customers. This 1-1 connection to industry experts is designed to empower printers to quickly resolve production challenges and share practical knowledge and best practices for sign and graphics workflows, regardless of brand.

With Wide Format Elite Access, print professionals can keep pace with the evolving versatility, growing customer demands and unique challenges of wide format production by fast-tracking support to simplify wide-format and specialty applications. This peace of mind provides printers confidence and support to flatten the learning curve, avoid production delays, increase uptime, improve media usage, maximize equipment capabilities and accelerate their business.

“Wide Format Elite Access gives customers immediate access to skilled print experts with superior understanding of application and production. Whether printers use Ricoh equipment or not, we are here to help them tackle challenges and position their businesses for future success,” said Heather Poulin, Vice President, CIP Marketing & Portfolio Management, Ricoh USA, Inc. “Our Wide Format Elite Support Team is made up of industry-leading service engineers with more than 153 years of combined production experience in wide format. This team was created to help print service providers solve problems and share practical knowledge that helps create opportunity and drive new revenue, enabling printers keep an eye on what’s next.”

The complexity of a particular media or process and other production challenges can stall workflows, lead to extra expenses and generate media waste. Wide Format Elite Access helps printers avoid these pitfalls and address the most common challenges facing sign and graphics print providers—including workflow design and file prep, applications and media, custom media profiles and substrate qualification—to give users a lasting advantage over the competition. […]

EXTON, Pa., April 13, 2021 /PRNewswire/ — Ricoh USA, Inc. announced today that it has won the 2021 ENERGY STAR® Partner of the Year Sustained Excellence Award for continued leadership and superior contributions to ENERGY STAR. This year marks the sixth consecutive year Ricoh has been named an ENERGY STAR Partner of the Year, and the fourth year in a row with the Sustained Excellence distinction.

The Sustained Excellence award is the highest honor bestowed by the ENERGY STAR program. Winners are part of a distinguished group that has made a long-term commitment to fighting climate change and protecting public health through energy efficiency. These accolades acknowledge Ricoh’s notable work to foster environmental sustainability in its own operations and evangelize sustainability to customers, Ricoh colleagues and the larger business community.

“These past 13 months will be remembered for significant changes, not least of which is the way we actually live our lives,” said Donna Venable, Executive Vice President, Human Resources and Deputy General Manager, Shared Services, Ricoh North America. “Against this backdrop, we have found that during these trying times, it is incredibly important to honor our core values, and among those we consider inviolable are our sustainability commitments. Our work with the EPA serves to ensure our portfolio, our business practices – and those of our customers – drive sustainability for a better future; it is an honor to be recognized for that work.”

Ricoh, an ENERGY STAR partner for imaging equipment since its inception, will be honored for numerous initiatives, but chief among them are:

• Establishing, educating and training for ENERGY STAR Version 3.0 – Ricoh worked closely with the EPA to establish Version 3.0 of the ENERGY STAR imaging equipment specification, offering insights from manufacturers’ and customers’ points of view. Ricoh leveraged its deep knowledge of the standards to help customers, partners and dealers better understand how they can meet their requirements and contribute to […]