West Caldwell, NJ, July 2, 2012 – Ricoh Americas Corporation dealer partners across the country are reporting that they are successfully expanding their businesses by reselling Ricoh business information services.

The Ricoh ChaMPS program has given Ricoh, Savin and Lanier dealers a powerful menu of IT and professional services to offer to new and existing customers. With ChaMPS, the dealers have added more capabilities to their portfolio of offerings without the infrastructure startup costs required to create services from scratch.

“We use Ricoh to support and augment the solutions we market directly to our clients,” said Dexter Loeble, Senior Marketing Director, Edwards Business Systems, in Scranton, Pa. “We are able to offer extended services and have confidence in their ability to scale as demand grows. We have learned over the years that Ricoh is a great partner and are very comfortable working together on client engagements.”

Loeble and other dealers participated in a panel discussion at the Ricoh Convergence 2012 dealer event last month in Las Vegas, a year after Ricoh launched ChaMPS in Orlando. The program equips dealers to outsource Ricoh services such as:

• On-site professional services, including information capture, workflow, distribution
• Project management services
• Commercial imaging services, and
• IT services for proactive network monitoring and management

“These Ricoh managed services enable our dealers to expand their product offerings without startup and acquisition costs,” said Jim Coriddi, Vice President, Dealer Division, Ricoh Americas Corp. “The services also differentiate our dealers from their traditional copier/printer-only competitors. Customers benefit from the tighter relationship with the dealership, no longer needing multiple vendors to meet their business information services requirements.”

All in the Ricoh family
Unlike organizations that provide ad hoc solutions to dealer channels through acquisition, Ricoh has built and delivered its services portfolio from within. Ricoh’s services professionals are already a part of the company; understand the strategy, culture and business needs […]

Print Tracker™ is a non-invasive software solution for gathering meter reads from copiers and printers. In general, the installation requires little or no involvement from your onsite IT department. Meter data is passed securely through firewalls using the HTTPS protocol, similar to how a web browser communicates with a banking website. Print Tracker™ is proxy-compatible and does not create security vulnerabilities. It is used in banks, hospitals, schools- any place with high security needs.

Print  Tracker™  has a very small impact on network performance. It runs as a service that is usually asleep, and wakes up a few times during the day to perform required tasks.

Print  Tracker™  pulls the device description, IP address, serial number, location, page counts, and toner levels.  It can be setup to send toner and service alerts as well.  Printing devices that are compliant with the standard Printer MIB are supported, including Canon, HP, Konica Minolta, Kyocera, Lanier, Lexmark, Ricoh, Sharp, Panasonic, and Xerox. Please contact us for a full list of devices and models.

Why use Print Tracker™?

• Print Tracker™ automatically gathers the meters and emails them as an Excel spreadsheet attachment when scheduled.

• Print Tracker™ ‘s installation program is under 4 MB in size, and it can be run from a USB drive, rather than installing it, if desired.

FAIRFIELD, NJ – November 5, 2010 –  BERTL, Inc. a leading independent testing laboratory for imaging devices and workflow solutions, is pleased to announce the winners of the BERTL’s Best Fall 2010 Awards.

BERTL’s Best Awards recognize individual devices, software, management utilities, and entire product lines. BERTL’s analysts review current product lines and new product introductions to identify the select group of devices and software that stand apart from the others.

BERTL combines its wide-ranging knowledge of the competitive landscape and contact with buyers about their product and supplier experiences to identify worthy products. BERTL analyzes network management utilities, concurrency and contention, print and copy productivity, image quality, return on investment, competitive advantages, accessibility, design and build quality, standard functions, modularity of design and upgrade path, installation, and more.

Here is a list of winners of the Fall 2010 BERTL’s Best Awards:

BERTL’s Best Desktop Awards:
Ricoh Aficio SP C431DN
Ricoh Aficio SP 6330N
Canon imageFORMULA P-150/P150M
Canon imageFORMULA DR 2020U
HP’s LaserJet Pro P1606dn
iVina BulletScan S300/S400

BERTL’s Best Wide Format Awards:
Contex XD 2490
KIP 7100m
KIP 700m
KIP Color 80
Colortrac Smart LF Ci24
HP Designjet L25500
Oce Arizona 550 GT Printer
Xerox 6622

BERTL’s Best Workgroup Awards:
Konica Minolta bizhub C35
Kyocera ECOSYS FS-2026/C2126MFP
Kyocera ECOSYS FS-3040/3140MFP
OKI B411/B431 Series
OKI C330/C530 Series
Ricoh Aficio MP 5001/MP 4001
Xerox WorkCentre 7755
Xerox WorkCentre 7775
Lexmark E462dtn
Copystar FS 2026/C2126 MFP
Copystar FS 3040/3140 MFP

BERTL’s Best Environmentally Conscious Award:
HP Latex Inks

BERTL’s Best Solution Award:
Sharp’s Sharpdesk® 3.3

BERTL’s Best Software and Utilities Awards:
Canon CaptureOnTouch Lite
Contex XD 2490
Konica Minolta MyTab
MWAi MPS Solutions
ARC PlanWell Collaborate
ARC AbascusPCR
ARC ishipdocs
ARC MetaPrint
ARC PlanWell Enterprise
Digital Gateway e-automate

BERTL’s Best Light/Mid Production Award:
InfoPrint 1357EX
Sharp MX-M753N

BERTL’s Best Value for Money Awards:
Lanier GX e5550N
Ricoh GX e5550N
Savin GC e5550N

Congratulations to all of the winners!

For a complete list of the awards, including the individual award titles, visit www.BERTL.com“>http://www.BERTL.com“>www.BERTL.com. NOTE: A current BERTL member login is required to view the awards. There is no subscription required or fee to register. If […]

Ricoh Europe, London, 03 November 2016 – Ricoh is collaborating with Switzerland-based Signracer Gmbh with its latest industrial inkjet printhead to enable the creation of an entirely new flexible production platform.

Signracer Gmbh chose the RICOH MH5220 as an extension to its existing agreement with Ricoh. The collaboration reflects broader industry demand for advanced high-resolution printing with excellent close-up detail. The smaller 2.5pl native drop size of the print head allows Signracer to offer its customers even finer visual graphics, improved flesh tones and subtle pastel shades.

The print head has a built in heating element that facilitates the jetting of high viscosity ink as well as providing great fluid stability. This provides Ricoh customers with a broad range of potential application, going from labels and packaging to wide format graphics where already new platforms are being developed.

Ricoh introduced the print head at drupa in June 2016 to provide support for industrial partners in meeting market demands. The innovation builds on 30 years of Ricoh printhead manufacturing expertise and an extensive patent portfolio.

Graham Kennedy, Head of Commercial Ink Jet Business, Ricoh Europe, said: “Inkjet innovators need to be supported with the most advanced and robust technology to grow their businesses. They also need to offer their customers increased flexibility with drop sizes, shorter delivery times and finer image quality. The RICOH MH5220 delivers all of this. With a stainless steel construction and anti-corrosion properties for multiple inks, it offers excellent durability and diverse application potential. This is all part of the rapid digitisation of industrial printing to deliver greater flexibility and productivity.”

Ricoh at Inprint 2016
Ricoh will showcase its latest inkjet technology innovations at the industrial print show, Inprint, which takes place at MiCo – Milano Congressi from 15-17 November. At stand E50 inkjet experts will demonstrate the company’s existing inkjet products and new technology. They will also discuss […]

ORLANDO (GRAPH EXPO 16, Booth #2035), September 26, 2016 – Ricoh USA, Inc. today unveiled the RICOH Pro 8220s series, its latest high-speed black and white digital print platform series. Today’s production print environments, especially those focused on book printing, benefit from and often require flexibility. The need to meet fast turn times and shifting deadlines, and have the ability to print on thick and coated media for attractive color inserts to illustrate key points, can help printers find the capacity to take on new jobs quickly and efficiently.

The RICOH Pro 8220s series addresses these needs by offering tight registration and a new High Capacity Interposer (HCI). The HCI is a two-tray system with 1,750-sheet-per-tray capacity for post-fusing insertion of front and back covers or color inserts, printed on offset or digital printers, into books and manuals. The RICOH Pro 8220s series also offers users tight registration to help ensure more precise, clean output and delivers the ability to print on a wide variety of substrates without sacrificing speed or quality.

“Production print operations are defined by what they produce, their ability to meet deadlines and fulfill job requirements,” said John Fulena, Vice President, Production Printing Business Group, Ricoh USA, Inc. “The RICOH Pro 8220s series empowers printers to produce a wide variety of applications very quickly and efficiently by eliminating manual steps, making scanning quick and simple and making adding covers and inserts swift and hands-off. This is a device for the future of high-speed production.”

Aside from high print (96 to 136 ppm) and scan speeds on 8.27 x 11.69 inches (120 ipm simplex, 220 ipm duplex), the HCI automatically adds covers and inserts within jobs, saving significant time and labor investments. Meanwhile, the RICOH Pro 8220s series maintains its outstanding 1,200 x 4,800 dpi VCSEL quality on a wide variety of media, including coated media, […]

MALVERN, Pa., Oct. 24, 2016 /PRNewswire/ — Ricoh USA, Inc. today announced its latest black and white, multifunction printer (MFP) series geared toward helping enterprise employees do more in less time. At speeds of 65, 75 and 90 pages per minute, the new EPEAT® Gold rated and ENERGY STAR® certified RICOH MP 6503/MP 7503/MP 9003 series smartly adapts to user needs, helping move information more quickly throughout high-volume environments, enhancing collaboration and streamlining work for all employees, including remote and mobile workers. This is the latest Ricoh product series to utilize Ricoh’s Workstyle Innovation Technology, the evolution of office automation.

The world of work continues to change and businesses must evolve with these changes. This drive to evolve and become more productive has inspired Ricoh’s Workstyle Innovation Technology – developed to empower employees to accomplish more in less time. An example of this is enabling users to share and receive information how and when they want to without delay. This is achieved thanks to the RICOH MP 6503/MP 7503/MP 9003 series intuitive 10.1″-wide Super VGA Smart Operation Panel that simplifies tasks, creates customized automated workflows, and enables seamless access to information in the cloud. Users can get work done more quickly and easily by taking advantage of the devices’ ability to recognize common smartphone and tablet techniques, such as pinch-and-flick and drag-and-drop, to move swiftly from one job to the next. The newly enhanced RICOH Smart Device Connector app provides seamless integration between mobile devices and Ricoh devices, such as interactive whiteboards and projectors.

“In today’s modern business environments, employees need a smarter way to work. Productivity simply can’t be slowed down by formatting requirements or delayed because a user is waiting for a device to turn on,” said John Brophy, Vice President, Product Marketing, Ricoh USA, Inc. “That basic need […]

MALVERN, Pa., Oct. 24, 2016 /PRNewswire/ — Ricoh USA, Inc. today announced the Ricoh Application Site, which offers device-based applications ranging from informational widgets to advanced workflow components. These apps will be available with automated installation on Ricoh’s new and enhanced, next-generation Smart Operation Panel-equipped (SOP) multifunction printers (MFPs). In addition, Ricoh is releasing a number of next generation software products, completely redesigned to take advantage of the power and usability of the new SOP interface. Collectively, the SOP, apps, and related software are all components of Ricoh’s Workstyle Innovation Technology, the evolution of office automation, by enhancing the scalable ecosystem made available through Ricoh’s newest devices.

Ricoh’s new interface delivers improved usability to end users by incorporating familiar gestures, such as swipe, pinch and flick commonly used on smartphones and tablets, to enable the completion of everyday workflows easily and quickly. These gestures make accessing the latest and existing applications more efficient and streamlined, helping to further enhance collaboration and embrace emerging workstyles.

A key enabler of Workstyle Innovation Technology is the RICOH Smart Device Connector, which empowers users to control MFP functions from their mobile devices. It also enables users to connect their MFPs to other office devices, such as Ricoh projectors and Interactive Whiteboards, creating a collaborative environment where information flows efficiently and securely throughout the office.

Newly available SOP-optimized software products include:

• Ricoh’s Streamline NX and GlobalScan NX help improve business processes through electronic document workflow automation. They are now optimized for the SOP and ultimately increase functionality while simplifying the user experience.
• Ricoh’s Integrated Cloud Environment (ICE) provides simplified access to scanning, OCR file conversion, document delivery and mobile printing cloud services via the SOP’s simple interface.
• Nuance Unified Client offers a single embedded application of Nuance flagship products, including Nuance® Equitrac®, Nuance® Output Manager® and Nuance® AutoStore®. The new […]
  

MALVERN, Pa., Oct. 24, 2016 /PRNewswire/ — Ricoh USA, Inc. today unveiled its latest series of color laser printers to help small offices and enterprises alike facilitate fast, easy information sharing from a variety of devices. The compact RICOH SP C340DN and RICOH SP C342DN address the rise of innovative workstyles that demand swift, clear sharing of information. These devices enable quick, high-quality color printing and access to many of the software solutions that drive collaboration and productivity in today’s businesses, such as mobile printing.

Sturdy, reliable and cost-effective, the RICOH SP C340DN keeps information flowing where and when it’s needed. Affordable and compact, the RICOH SP C340DN is extremely well suited to startup and small business environments. The device does not sacrifice output quality or speed for cost, helping businesses put their best foot forward in establishing their brand with eye-catching color at 1,200 x 1,200 dpi and 26 ppm. Its four-line LCD interface allows users to flip quickly between features and settings to help get the most out of this small, powerful device.

Meanwhile, the RICOH SP C342DN, on top of its own 1,200 x 1,200 dpi resolution and 26 ppm speed, packs an added punch for enterprise and large workgroup users. Its 4.3-inch touch screen allows users to quickly and easily cycle among capabilities and connected software to aid information sharing. The device’s simple synergy with common software solutions to track usage and costs, enhance security and implement authentication measures are major selling points for enterprise customers, for whom monitoring and management of print operations are especially important.

Among the solutions compatible with the device series are collaboration-enhancing mobile printing options, including AirPrint, RICOH Smart Device Print&Scan, WiFi Direct (with optional wireless interface) and printing directly from USB or SD card (with optional hard drive). This Workstyle Innovation Technology, the […]

MALVERN, Pa., Oct. 24, 2016 /PRNewswire/ — Ricoh USA, Inc. today announced a new color multifunction printer (MFP) series, which leverages multiple components of Ricoh’s Workstyle Innovation Technology portfolio that not only help small to medium businesses and enterprises improve worker productivity, conserve energy and accomplish more in less time, but also redefines the way users print and share information in modern work environments. The RICOH MP C2004 and RICOH MP C2504 color MFPs, with Ricoh’s easy-to-use Smart Operation Panel, delivers the levels of digital workflow automation and customization users have come to associate with Ricoh’s Workstyle Innovation Technology.

In today’s business world, the ability to do work more quickly and efficiently, at lower cost, has never been more important. Ricoh’s Workstyle Innovation Technology, the evolution of office automation, is designed to streamline the flow of information throughout organizations. In the RICOH MP C2004 and RICOH MP C2504, the new 10.1″-wide Super VGA Smart Operation Panel is the standout component of the Workstyle Innovation Technology portfolio. It efficiently enables the information flow that today’s work demands, with speed and convenience. The platform empowers users to customize their menus for maximum productivity, creating one-touch shortcuts for common tasks, pinning informational widgets to the control panel and prominently displaying details important to their work, so users don’t have to go searching for them. This streamlined interface relies on actions already familiar to smartphone and tablet users, leveraging pinching, flicking and swiping gestures.

“In fast-paced work environments, getting information from one person, place or project to another has to be as simple and swift a process as possible,” said John Brophy, Vice President, Product Marketing, Ricoh USA, Inc. “This is why we implemented streamlining capabilities with an intuitive interface. This newest MFP series, in particular, makes the most of efficiencies in every sense of […]

Ricoh Europe, London, 21 October 2016 –

Ricoh today announced a set of new, fundamental technologies which form the building blocks for a new generation of its office products. Known collectively as ‘Workstyle Innovation Technology’, these components – from app-based touchscreen interfaces to seamless cloud integration – are designed to help users work faster, more flexibly and more productively.

Featuring in Ricoh’s current and future MFPs, printers, unified communication systems, projectors and other products available from Ricoh and its business partners, Workstyle Innovation Technology comprises:

• Simple, familiar interfaces that make complex tasks quick and easy to complete
• Easy sharing and collaboration, making the most of flexible, multi-device working
• Tight integration with powerful business software and cloud collaboration tools
• Apps and software that tailor the way devices look and perform

“Workstyle Innovation Technology is a clear example of how Ricoh is listening to customers across the globe to help them overcome specific business challenges,” says, Takaya Konno, General Manager, Imaging Systems Business Center, Ricoh Co.,Ltd. “As a long-standing innovator in office automation, Ricoh’s Workstyle Innovation Technology strategy allows customers to respond to structural changes and challenges in businesses of all sizes. Crucially, this includes workforces that span multiple generations, smart devices and cloud computing to make anyplace, anytime and anywhere workstyles a reality”.

Simply smart devices
Ricoh’s new generation of multifunction printers puts advanced capabilities in your hands. We start by providing a new kind of user interface (UI) that does away with confusing options and menus and can be customised with features and functions users need to get the job done.

Flexible working made easy
Ricoh’s new generation of intelligent technology is built for flexible office environments and remote working practices. This offers you enhanced connectivity and access to your print and document infrastructure without the need for expensive, time-consuming integration and allows document sharing from a wide range of smart devices.

Discover […]