Before you can buy new office equipment, you need to decide where you’re going to buy it. You can find the same brands and models at most stores, but you won’t find the same service. There are a few things you should look for in a copier dealer that can make a big difference.
Unique Level of Service
Working with a copier dealer should not end once you walk out the door with your new machine. You should expect to be contacted relatively soon after your purchase to make sure everything is going well. Ideally, you will build a relationship with your service provider. Ask a potential copier dealer what kind of maintenance they provide and who you can contact with questions regarding your equipment. A professional service provider will be more than happy to continue helping you after the sale.
Make sure you are dealing with an authorized copier dealer. When you purchase equipment from them, you will know that the manufacturer has deemed them competent and able to help customers with their product. You will also be able to ask specific questions about brands and features as the service provider will have in-depth knowledge. You’ll be glad you worked with an authorized dealer when you need maintenance, and the provider doesn’t need to seek outside help to fix your equipment.
The Local Difference
Local copier dealers are in touch with their community and are customer oriented. You'll receive a more proactive approach and quick response times. If you are considering between a corporate or local copier dealer, visit each dealer and notice the difference in relationships building.
If you are looking to buy new office equipment from a local copier dealer, we are a service first philosophy company. To learn more about us and our products, contact us today!