Multifunction Copiers: the Truth About Repairs

Technology is infamous for failing just when you need it the most. Luckily, multifunction copiers don't often leave you stranded--but when they start needing repairs more and more often, it's time to ask yourself whether it's "worth it." Today, we'll explain the truth about repairs and help you make the final decision.

Repairing Multifunction Copiers

The good news about multifunction copiers is that, with regular maintenance and careful care, these machines will generally last a long time. However, even the best machines become old, outdated, or damaged, and when repairs start becoming an issue, many companies wonder if upgrading is actually the better option. It can be a difficult decision to make since upgrading does come with plenty of benefits but requires you to pay the upfront costs for a new machine.

If you're struggling to make this decision, here are some things to consider about repairs.

  • The price of repairs
    Most multifunction copiers will need a repair or two over their lifetime, but when those repairs become a common occurrence, your budget will start to suffer. Constant repairs, especially for older machines, are expensive--and they might not be worth it if you decide to upgrade in the end anyway.
  • The long-term logic
    Sometimes, deciding whether repairs are "worth it" comes down to your unique needs. Do you need this copier to last a little bit longer, or would it make more sense to upgrade right now and dodge the compatibility issues that come with having an older machine? This all depends on what your workflows look like and what your needs are.
  • The downtime 
    Repairs require copier downtime--it's just a fact of life. When repairs start interrupting your workflows, though, it's time to ask yourself whether you'd be better off just paying for a new multifunction copier that's up more than it's down!

So, are you going to repair your multifunction copiers, or is it time for an upgrade? Either way, we're here to help. Contact us today!